Responsible Gaming Policy

Responsible Gaming at 77vet — Your Safety Is Our Priority

77vet believes that online gaming should be a source of enjoyment, not anxiety. Our responsible gaming tools and guidelines help you play safely and in control.

Safe and Responsible Gaming

The Philosophy of Responsible Gaming


77vet is committed to creating a safe, transparent, and trustworthy gaming environment for players in Bangladesh. For us, responsible gaming means more than following rules — it is a core part of our platform's values.

We recognise that gaming can become problematic for some people. That is why 77vet provides a range of self-control tools — such as deposit limits, temporary time-outs, and full self-exclusion — so that players can always stay in control.

Gaming is a form of entertainment and should never be seen as a solution to financial problems. If you feel that gaming is having a negative impact on your daily life, please contact our support team right away — we are always here for you.

Immediate Support

24/7 Live Chat — Chat with us in Bengali at any time

[email protected] — Get detailed support by email

Confidentiality Guaranteed — Share your concerns in complete safety

Our Protection Tools


Set Deposit Limits

Decide in advance how much you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and a 48-hour waiting period applies if you want to increase it.

Time-Out (Temporary Break)

If you want to step away from gaming for a while, activate a time-out for anywhere between 24 hours and 30 days. During this time no gaming activity can be carried out on your account.

Self-Exclusion

For long-term concerns, choose self-exclusion. It keeps your account closed for 6 months, 1 year, or permanently. Re-joining is not possible while self-exclusion is in effect.

Set Loss Limits

Set a cap on how much you can lose within a given period. When the limit is reached, the system will automatically help you take a break.

Review Gaming History

View all your betting and gaming history at any time. A transparent record of how much you have deposited, withdrawn, and lost is kept in your account.

24/7 Support Team

Our Bengali-speaking support team is always by your side. If you feel gaming is getting out of control, contact us immediately via live chat or email — you will receive help without judgment.

21+

For Ages 21 and Over Only

To create an account and play at 77vet you must be at least 21 years old. We follow a strict age verification process to protect minors from gaming. If you suspect someone underage you know is using a gaming site, please inform us immediately.

Warning Signs of Problematic Gaming


If you or someone you know shows the following signs, consider seeking professional help.

01

Spending Beyond Your Budget

Spending more money than you can afford and using funds set aside for essential expenses on gaming.

02

Chasing Losses

Returning to games repeatedly and placing larger bets in an attempt to recover losses — a dangerous habit known as chasing losses.

03

Unable to Stop Gaming

Being unable to stop once you have started, and continuing to play even when you want to stop.

04

Impact on Family and Social Life

Relationships with family and friends suffering because of gaming, or becoming inattentive at work or in studies.

05

Debt or Financial Difficulty

Taking on debt for gaming, borrowing money from family, or hiding financial activity — these are serious warning signs.

06

Emotional Distress

Feeling restless or irritable when not playing, lying about gaming, or hiding your habits from others.

Tips for Healthy Gaming


See gaming as entertainment, not a source of income. Only play with money you can afford to lose without it affecting your daily life.

Set a budget and a time limit before you start playing, and stick to them — whether you win or lose.

Never place large bets on impulse. Take a break from gaming when you are angry, sad, or under stress.

Take regular breaks. Playing for long stretches without stopping causes mental fatigue and reduces your ability to make good decisions.

Do not game after consuming alcohol or other substances — your ability to make sound decisions is reduced at such times.

Do not increase your bets to chase losses after a losing session. Each game's outcome is independent — past results do not guarantee future ones.

Spend time with family and friends. Gaming should not take the place of your social relationships.

Keep the deposit limit and time-out tools available on our platform active — they are built for you.

How to Use the Protection Tools


Log In to Your Account

First log in to your 77vet account and go to Account Settings.

Responsible Gaming Section

Click on the "Responsible Gaming" section in Settings.

Choose a Limit or Break

Select whichever option applies to you — deposit limit, loss limit, time-out, or self-exclusion.

Confirm

Confirm the change. Reducing a limit takes effect immediately; a waiting period applies for increases.

For any issue or help using the tools, contact us via live chat or email — [email protected]

Responsible Gaming — Frequently Asked Questions


Yes, at 77vet you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. However, if you want to increase a limit, a cooldown period applies for your safety. This feature is completely free and can be used at any time.

A time-out is a temporary break — from 24 hours up to 30 days. During this period you cannot play any games, but your account is reactivated automatically once the period ends. Self-exclusion is a long-term solution — your account is closed for 6 months, 1 year, or permanently. During self-exclusion, reactivation is not possible and no promotional messages will be sent to you.

No. 77vet strictly follows a 21+ age policy. Age must be verified at registration and again during subsequent checks. If an underage account is detected, it will be closed immediately and the balance will be returned. If there are minors in your household, please use password protection on your devices.

Contact us at any time through 77vet's 24/7 live chat or by email at [email protected]. Our support team will assist you with complete confidentiality and without judgment. They can also directly help you activate self-exclusion or set deposit limits.

When self-exclusion is activated, any balance remaining in your account will still be withdrawable. Following the standard withdrawal process, you can withdraw ৳800 or more via bKash, Nagad, Rocket, or other payment methods. Contact us on live chat for more details.

Setting deposit limits or loss limits generally does not affect bonus eligibility. However, while a time-out or self-exclusion is active, you will not receive any promotional offers or bonuses, and you will not be able to carry out any gaming activity. Ensuring safe gaming is our primary focus during this time.

Play Responsibly at 77vet

Enjoy a safe gaming environment on our platform. Whether it is cricket betting, slots, or live casino — we are ready to make sure you are protected every step of the way.